Specialized Account Management

We’re here to help. A dedicated account manager is assigned to every account to assist our customers and help make them more efficient.

Services Include:

  • Product selection and order quantity.
  • Customer staff training.
  • Quality management including product care and temperature management.
  • Merchandising support.
  • Menu development.
  • Promoting customer sales and/or profitability.

Centralized Billing

Centralized billing is available for multi-location customers and/or franchise operations. Heeren invoicing provides location level shipments and credits for assisting centralized operations and/or franchisors.

Special Order Items

Special orders (or pre-order items) consist of holiday, theme, and seasonal items not in stock. Special orders are mailed or e-mailed to customer buyers on a weekly basis as available. Orders can be placed through the Account Manager assigned to the customer account or a Customer Service Representative through e-mail. Estimated dates of delivery are provided periodically (or upon request) leading up to the delivery.

Fresh Cut

Heeren offers a full line of value added fresh cut fruits and vegetables for retail, food service and institutional users. Our fresh cut product offering includes:

  • Fruit and vegetable variety trays.
  • Single Serve fruit and vegetable packs.
  • Diced and sliced vegetable packs.
  • Mixed diced and sliced packs including:
    • Fajita Mix
    • Stir Fry Mix  
    • Pico de Gallo  
    • Diced Pepper Mix

Cold Chain Management

Heeren provides Cold Chain Management as a core service offering to every customer. Our entire supply chain is best in class. From our facilities to our refrigerated trailers, we’ve made the extra investments to preserve the integrity of the cold chain. As a result, Heeren delivers the industries highest quality product and the best shelf life day in and day out. 

Produce is protected from damage by heat and extreme cold by wrapping trailers airtight in our loading docks before the doors are even opened. Our inbound trucks are required to maintain consistent product refrigeration. Further, each zone within a refrigerated trailer is tested before trailers are loaded and upon receipt at our facility. In addition, our nine warehouse coolers are designed to maintain product at ideal temperatures based on the product requirements we carry.